GROUNDWORK MONITOR 5 | MANAGING LOG FILES | UPCOMING EVENTS | RECENT NEWS
At Interop, GroundWork announced version 5 of the GroundWork Monitor product line, including GroundWork Monitor Professional, a major upgrade to the company's flagship solution for monitoring the most demanding IT infrastructures, including servers, applications, and networked devices. The new release adds a sophisticated service-level monitoring framework, including executive-level dashboards and comprehensive reporting that can meet the unique Service Level Agreement (SLA) reporting requirements of any organization.
With GroundWork Monitor Professional, systems administrators can create executive-level dashboards that present management perspective and display service-level data to those with appropriate authority. Real-time status views allow system administrators to quickly confirm that IT operations adhere to service-level agreements (SLAs). Historic trend reporting and a sophisticated alerting system allow system administrators to proactively manage and control their IT infrastructure, significantly improving uptime and performance.
This month we introduce a new column to our newsletter. Each quarter, Chuck Stermer, Director of Support and Training, will provide a tip for finetuning your experience with GroundWork Monitor. This month, Chuck discusses how to deal with too many messages in the Console View of your GroundWork Portal or how to improve performance if the console is too slow to be useful.
If you are processing a lot of snmptraps and log messages, the LogMessage Table in the Collage DB (which feeds the console) can grow quite large. There are no upper bounds on this, so as the database tables get bigger the query times get longer. This impacts the usability of the console. Also, if left unchecked it could chew up a lot of diskspace. So, if you have too many messages in the Console View of your GroundWork Portal, or if the console is too slow to be useful, you may consider the following options:
For complete instructions, visit Tool Tips on our website.
Chuck brings more than 25 years of support program development and service excellence experience to structure a customer focused service team. As a double degree graduate (BSCS and BSEE) of Oregon Institute of Technology in the early 1980's, Chuck joined Amdahl Corporation providing systems support and customer service management for Global Fortune 200 customers. After traveling the world and developing systems support programs for large scale mainframes, UNIX servers, storage systems, UPS systems and several applications, Mr. Stermer moved to Auspex Systems to manage the design, and marketing of service and support programs. His corporate experience includes Fujitsu, Openwave Systems and a dot.com startup, directing the design, development and implementation of support and services to provide optimized service excellence.
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