How to users

Contents

1.0 About Managing Users

Some important things to remember when managing system users:

• Registered and new user accounts are managed by a portal administrator (e.g. root/root).
• When a new user account is created it is automatically added to the group Users with a membership type gw-portal-user.

  The gw-portal-user has membership-based access permissions to allow a user to see all Host Groups and Service Groups without any restrictions. It is possible to create a new membership with specific membership-based permissions/restrictions (e.g. a LinuxUsers membership with user restricted to access only the Linux Servers host group). Please review User Permissions and Restrictions for an outline of the default user system access.

• A portal administrator can change the password for any user. In addition, any user may change their own system password by selecting the logged in user name in the upper right corner of the screen and choosing the Change Password tab. 
• Deleting a system user account completely removes it from the GroundWork Monitor system. 

See below for steps for managing system users.

1.1 How to view registered users

1. Log in to GroundWork Monitor as a portal administrator (e.g. root/root).
2. Mouse over Group on the toolbar, highlight Organization and select Users and groups management.
   
   Figure: Users and groups management
   
3. From the first tab, User Management, administrators can view all registered users.
   
   Figure: Registered users
   

1.2 How to add a new user

1. Log in to GroundWork Monitor as a portal administrator (e.g. root/root).
2. Mouse over Group on the toolbar, highlight Organization, and select New Staff.
   
   Figure: New Staff
   
3. Within the Account Setting tab, enter the new user information (passwords need to be between 6 and 30 characters), additional information may be added in the User Profile tab. Select Save. You should receive a message that you have registered a new account, select OK.
   Figure: Account Settings
   
4. To verify the addition of the new account, mouse over Group on the toolbar, highlight Organization, select Users and groups management, and the Group Management tab. You should see the new account listed with the Users group along with the membership type gw-portal-user. This is also the location in which you can edit a users accounts information including changing the password, and deleting a user.

   As a reminder, gw-portal-user has membership-based access permissions to allow a user to see all Host Groups and Service Groups without any restrictions.

   Figure: User Management
   

1.3 How to change a user's password

1. Log in to GroundWork Monitor as a portal administrator (e.g. root/root).
2. Mouse over Group on the toolbar. Highlight Organization and select Users and Groups Management.
   
   Figure: Users and Groups Management
   
3. Within the User Management tab, select the Edit icon under the Action column for the user name of which you want to change the password.
   
   Figure: Edit Action
   
4. Enter a check in the box for Change Password and type a new password, select Save. The length of the text in fields for Password must be between 6 and 30 characters and can contain letters, numbers and punctuation marks.
   
   Figure: Change Password
   

1.4 How to delete a user

1. Log in to GroundWork Monitor as a portal administrator (e.g. root/root).
2. Mouse over Group on the toolbar. Highlight Organization and select Users and Groups Management.
   
   Figure: Users and Groups Management
   
3. Within the User Management tab, select the Trashcan icon under the Action column for the user name of which you want to remove. Confirm the action.
   
   Figure: Delete action