Customers

See how GroundWork customers have used GroundWork Monitor to quickly gain coverage and control of their network, systems and applications while enjoying the unprecdented cost advantages of open source.


Case Studies


Comdirect Bank
"Business disruptions in technology performance and availability would directly impact customer satisfaction for online trading. This would affect sales, as well as trade volume. ... GroundWork developed a solution for Comdirect Bank to monitor any web environment changes that may arise, without limiting the reach and monitoring."
[ read case study / research document ]

EZ Prints
"Uptime has gone from low 90s a year and a half ago to a fourth-quarter rate of 99.999. There are additional contributing factors, but GroundWork gave us the intelligence and insight..."
—Dante Martinez, Network Engineer, EZ Prints
[ read case study ]

INFOnline
"The change from Nagios to GroundWork Monitor allowed us to completely change how we approached monitoring and maintaining our datacenters. We’re now en route to a problem before it occurs rather then after the fact."
—Martin Zorn, Senior IT Manager
[ read case study ]

Ingenuity
Pharmaceutical
"Before we installed GroundWork Monitor Professional, we used the OpenNMS tool to monitor the health of our IT investment—which was like trying to map the human genome with a magnifying glass. But with the GroundWork software suite, we have all the tools we need to keep our services and operations running around the clock."
—Richard Farley, Director of IT Ingenuity
[ read case study ]

Rudolph and Sletten
Construction Services
"Bottom line, [with GroundWork] we are no longer getting stopped in the halls about systems that aren't working. We are the first to know when anything fails, and we are up and running before the first call comes in."
—Sam Lamonica, CIO, Rudolph and Sletten
[ read case study ]

SendMe
"The alerting capability gives us the ability to stay a step ahead of the problems. As a result, we are seeing reduced system downtime, increased application performance, and improved control over our IT environment. We have been able to not only meet, but actually exceed our SLA (Service Level Agreement) targets thanks largely to GroundWork."
—Wilvin Szeto, VP Technology Operations
[ read case study ]

University of North Carolina, at Charlotte
Education
"We were impressed with the reliability of GroundWork Monitor Professional. Our IT people can spend their time providing better services to users instead of reacting to emergencies. As we move forward to include applications in our monitoring, we expect to have uninterrupted uptime throughout our entire IT environment."
—Tom Lamb, CTO UNC at Charlotte
[ read case study ]

Yodlee
Technology
"We’re now able to see more performance metrics, including statistics on the application layer, and in a graphical format. We now have better information about what's going on and we are spending time on the right things."
—Tim O'Brien, SVP Operations and Information Security, Yodlee
[ read case study ]