Support

GroundWork Monitor Enterprise Flex subscriptions include service and support as part of the annual subscription. For a complete list of the contact methods, hours of availability, and number of contacts, see Enterprise Flex Pricing.

Support Tools and Contact Options

• Search the GroundWork Connect Knowledge Base.
• Submit a case.
• Email: support at gwos dot com.
• Phone (Flex Level 2 or higher subscriptions): 1-866-899-4342 or 1-415-992-4500, option 2.