Announcing Enterprise Quickstart Changes

August 26, 2010 - 3:12 pm

Almost a year ago, we introduced the GroundWork Monitor Enterprise Quickstart.

The goal was to offer an cost-effective and efficient way for companies to deploy GWOS Monitor in their environment. We wanted to go beyond the usual “access to the software” and include support and training to really help evaluators and users be successful with our solution.

We’ve learned a lot in the intervening year – in response to customer feedback we rolled out a range of new EQS packaging options based on virtual machines and also introduced a version tailored to Amazon’s EC2 service. All are focused on getting administrators up and running as quickly as possible.

Uptake of Enterprise Quickstart outstripped my wildest expectations. Hundreds of companies from all over the world have used this offering to solve monitoring problems across a wide spectrum of industries. We’ve also seen new uses of GWOS technologies in the cloud, in OEM applications and at service providers that started with an EQS purchase by a curious administrator. Beyond the data center, customers are monitoring ATM machines, cash registers and other devices.

We’ve gathered a huge amount of feedback on the Quickstart program and today are announcing some changes to make it an even more compelling offering:

  • The Enterprise Quickstart is now an official member of the GWOS product line-up. Given its success we intend to continue the program on an on-going basis.
  • Enterprise Quickstart has been upgraded to Enterprise Edition Release 6.2. The features added in this version are described here. Anyone purchasing EQS after today will receive the new version.
  • We’ve lowered the minimum Flex subscription (which includes software upgrades) to $2,000 per year for email support. This makes the full subscription solution with production-grade support accessible to many more companies where small but critical infrastructure requires monitoring.
  • We have reduced the number of devices included under the Enterprise Quickstart program from 100 devices to 50 devices. This is to maintain consistency between our EQS and Flex programs and affects less than 15% of customers currently using the EQS program.

We hope that these changes will lead to a wider adoption of GroundWork Monitor and as a result, drive more efficient IT operations for a wider range of companies.

Full details of the revamped Enterprise Quickstart can be found here and in our FAQ.

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