| Features |
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| Availability Monitoring |
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| Unlimited use Open Source Agents |
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| Monitor servers, devices and applications |
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| Performance monitoring and graphing |
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| Agent-based or agent-less monitoring |
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| Basic auto discovery and configuration |
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| Application and device discovery and configuration |
|  |  |
| Best Practice monitoring 'profiles' included with unlimited
use license |
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| SNMP trap, syslog and WMI event processing, & correlation |
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| Reporting and exception analysis |
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| Event Console with consolidated view of plugin events,
SNMP traps, syslogs, and WMI events |
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| Dashboards with role-based access |
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| Dashboard builder |
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| SLA Reports |
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| Unlimited number of monitored devices |
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| Notification email, custom script |
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| Notification via SendPage, RSS, IM |
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| False alarm suppression |
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| Automatic alert and notification escalation |
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| Downtime scheduling with alarm suppression |
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| Network Management Options |
| Advanced network topology discovery (optional) |
| |  |
| Network traffic graphing (optional) |
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| Network Protocol analysis (optional) |
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| Network mapping and virtualization (optional) |
| |  |
| Distributed Options |
| Standby server, for mission critical environments (optional) |
| |  |
| Linux child server, for distributed Unix & Linux environments (optional) |
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| Windows child server, for agentless Windows monitoring (optional) |
| |  |
| Distributed monitoring agents, for remote 'nix monitoring (optional) |
| |  |
| Support & Services |
| Free support incident |
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| Community-based support |
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| Upgrade assurance |
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| Email support |
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| GroundWork Connect knowledge-base |
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| 8 x 5 standard phone support |
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| 24 x 7 premier support option (optional) |
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| System administrator training (optional) |
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| Deployment options and services (additional fee) |
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| Enterprise deployment assessment (additional fee) |
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