License Key FAQ

The evaluation License key does not work when I paste it in. What is wrong?

You may not have enabled the network service. It's required by the eval key. You can enable it like this:
Run the network service installer:
/usr/local/groundwork/network-service/bin/network-service-manager.bin

If you see:
Would you like to enable Groundwork Notification?

Then make sure to answer Yes [1].
[1] Yes
[2] No
Please choose an option: 1

Then follow the prompts to accept the Eula and install the network service.

If however, when you run the installer, you see:
The optional GroundWork Notification component is already enabled. Do you want to deactivate it ?
Would you like to disable Groundwork Notification ?

Then make sure to answer No [2]
[1] Yes
[2] No
Please choose an option: 2

change the network_service entry to 1 in Info.txt:
sed -e 's/network_service\s*=\s*./network_service= 1/' -i /usr/local/groundwork/Info.txt

and restart gwservices:

/usr/local/groundwork/ctlscript.sh stop gwservices
/usr/local/groundwork/ctlscript.sh start gwservices

I did that, and it it still does not work. I installed on a non-us version of Linux. What's the problem?

There is an issue when using a non-US locale for java. This can be worked around with the following procedure:
Modify /usr/local/groundwork/foundation/container/run.conf.
Change:

JAVA_OPTS="$JAVA_OPTS \
-Djboss.home.dir=$JBOSS_HOME \
-Djboss.server.name=$FOUNDATION_CONTAINER_NAME \
-Djboss.server.home.dir=$FOUNDATION_CONTAINER_HOME \
-Djboss.server.home.url=file://$FOUNDATION_CONTAINER_HOME \
-Djboss.server.log.dir=$FOUNDATION_CONTAINER_HOME/logs \
-Djboss.server.lib.url=file://$FOUNDATION_CONTAINER_HOME/lib/jboss \
-Djboss.server.config.url=file:///usr/local/groundwork/config"

to:

JAVA_OPTS="$JAVA_OPTS \
-Duser.language=en \
-Duser.region=us \
-Djboss.home.dir=$JBOSS_HOME \
-Djboss.server.name=$FOUNDATION_CONTAINER_NAME \
-Djboss.server.home.dir=$FOUNDATION_CONTAINER_HOME \
-Djboss.server.home.url=file://$FOUNDATION_CONTAINER_HOME \
-Djboss.server.log.dir=$FOUNDATION_CONTAINER_HOME/logs \
-Djboss.server.lib.url=file://$FOUNDATION_CONTAINER_HOME/lib/jboss \
-Djboss.server.config.url=file:///usr/local/groundwork/config"

and restart gwservices:

/usr/local/groundwork/ctlscript.sh stop gwservices
/usr/local/groundwork/ctlscript.sh start gwservices

Is there a way to copy the license key on to the server without using copy and paste in the browser?

Yes, the file is:
/usr/local/groundwork/config/groundwork.lic

Can I use the same license file for multiple groundwork servers?

No. You need a separate license for each groundwork parent server you use. Child servers do not require a license.