Gartner Hype Cycle For IT Operations Management

SAN FRANCISCO, CA — August 18, 2009—GroundWork Open Source, Inc. (GWOS http://www.gwos.com), the leader in commercial open source systems and network management software, today announced that Gartner, Inc., the leading provider of research and analysis on the global IT industry, included GWOS as a sample vendor in the Gartner Hype Cycle for IT Operations Management (i). GroundWork was referenced in both the Open-Source Service Management Tools and IT Event Correlation and Analysis Tools categories.

“We believe GWOS’s inclusion in the Hype Cycle and recent recognition in Gartner’s Magic Quadrant is further proof that open source software is establishing itself as a viable alternative to proprietary vendors in the management space,” said Peter Jackson, CEO of GWOS. “With data centers becoming more virtualized and larger enterprises exploring the cloud, we see open source software playing an important role in the more diverse and complex environments in the future.”

According to Gartner, “Open-source service management products have been available for several years, supporting a variety of IT requirements. Increasingly, many organizations are beginning to use the tools in mission-critical environments because their functionality continues to improve, and standardized support and maintenance contracts have become more widely available. The pressure to reduce IT costs is also prompting increasing interest in these products."

The study continues to state, “Open-source service management products can, in many cases, dramatically reduce your IT service and operations management spending in license revenue and associated maintenance."

About the Hype Cycle

The Hype Cycle is copyrighted 2009 by Gartner, Inc. and its affiliates and is reused with permission. Hype Cycles are graphical representations of the relative maturity of technologies, IT methodologies and management disciplines. They are intended solely as a research tool, and not as a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About GroundWork Open Source (GWOS)

San Francisco-based GWOS (http://www.gwos.com) is the market leader in commercial open source network and systems management software, delivering enterprise-class network, system and application management solutions at a fraction of the cost of proprietary solutions.

GWOS's best of breed approach gives customers the flexibility to use diverse open source and proprietary technologies together under a unified interface, allowing users to leverage the advantages of open source while simultaneously preserving existing investments in legacy management tools. GWOS’s solutions are in use at organizations like Crocs, National Australia Bank, Siemens, Travel Click and World Bank.

(i) Gartner Inc. "Hype Cycle for IT Operations Management,” ID Number: G00168343, Milind Govekar, Donna Scott, Kris Brittain, Ronni J. Colville, Patricia Adams, Debra Curtis, Terrence Cosgrove, Cameron Haight, David Williams, David M. Coyle, Ed Holub, Bill Malik, Simon Mingay, Mark Nicolett, Brian Gammage, Mark A. Margevicius, Michael von Uechtritz, Leif-Olof Wallin, Will Cappelli, Michael A. Silver, Monica Basso, July 14, 2009